PIE - Rate Shopper Overview

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The Rate Shopper allows you to compare your rates with your compsets. It shows your property's rates and occupancy as well as the market data in a detailed view. You can view your competitors' lowest and highest price in their property or see the rates of the Selected Accommodations in the compsets.

Contents:

Things to note:

  • Once the compsets have been created, the Rate Shopper tool will display the data returned for each of them.
  • If your competitor is no longer available on the specified OTA website, the following message will appear: "[Hotel name] is no longer available on [website name]. Please remove it from your compset or select a different source."
  • The Rate Shopper only shows the hotel rates for Minimum Length of Stay (MinLOS)1 - if the property has a higher restriction in place on the channel, e.g. 2 days, then it will be listed as Closed.
  • If the property has several rates in the channel for a different number of guests, only the rate assigned to 1 guest will be retrieved. It won't be possible to retrieve the rates for 2 or more guests.
  • If the property does not have a 1-guest rate in the channel, e.g. 2 guests, then it will be listed as Closed.

How to access the Rate Shopper

  1. Click the PIE icon in the top right corner of myfrontdesk.
  2. Go to Rate Shopper page.
  3. Display: Select whether you want to display the rates of every individual competitor (All Properties) or the peaks and averages of all competitors in a compset (Compset High/Low).
  4. Compset: Select one of your compsets to compare the rates. You will see the first compset in the list as the default view, note that you can always change the order of your compsets. Click here to learn how to create a compset or follow the instructions in this guide to change the order of your compsets.

If your competitor is no longer available on the specified OTA website - we will notify you in a popup message, asking to remove the property from the compset or pick a different source.

The following message will appear: "[Hotel name] is no longer available on [website name]. Please remove it from your compset or select a different source."

  1. Ranking by Price: You may choose to show the Highest Prices or Lowest Prices in your property and between your competitors. You can also choose Selected Accommodations to show the prices of the accommodations selected on the Compsets page.
  2. Compare: It allows you to select specific properties from the selected compset to be displayed (this option is only available when All Properties is selected in the Display setting).
  3. Learn more about the 90 Day Graph and 90 Day Calendar in the sections below.

Rate Shopper 90 Day Graph

The 90 Day Graph section displays competitors' rates as a graph in 90 days range. You can set up certain filters to select which data to display in this view:

  1. The default setting for Ranking by Price on this page will be set to Lowest Prices.
  2. The data shown on the graph will depend on what is selected in the Display setting. Check each of the options below.
Display: All Properties

If you select All Properties in the Display section, the 90 Day Graph will show the rates of each individual competitor in the selected compset. In this graph, you can:

  1. Drag the range ruler to change the number of days to be displayed (maximum of 90 days).
  2. Review rates for each property.
  3. Click on any data point to review price details (Property Name, OTA channel, Room Type, Price Amount).
  4. The prices of the competitors are color-coded for your convenience (each competitor is assigned a different color).
  5. A time stamp above the graph reflects the last scheduled price shop.

Note that currently this data is refreshed every 24 hours and displays the upcoming 90 days (always rolling).

  1. Select the compset you want to compare your rates with using the filter Compset.
  2. Select the Ranking by Price to show either the Lowest Prices or Highest Prices (based on prices of all room types) of your property and each competitor. You can also choose to show the prices of your compset Selected Accommodations
  3. Compare your rates with specific properties from the selected compset.
  1. A broken line means that the property has status Closed (when a property is either not available, sold out or has a stay restriction for that date).
Display: Compset High/Low

If you select Compset High/Low in the Display section, the Rate Shopper will show the peak and average prices of all your competitors in the selected compset.

You can also click on any data point to review price details (Your Rates, Compset High, Compset Low, Compset Avarage, Property Name, Price Amount).

  1. Your Rates: Your current base rates.
  2. Compset Average: The average rate of all rates across all properties within the selected compset and all room types or selected accommodations. Note that when a certain property is closed/not available on a particular date - it will not affect the calculation of the average price.
  3. Compset High: The highest rate across across all properties within the selected compset and all room types or selected accommodations.
  4. Compset Low: The lowest rate across all properties within the selected compset and all room types or selected accommodations.

Ranking by Price

Changing the Ranking by Price section will change the price showing for Your Rates, Compset High, Compset Low and Compset Average.

When you select:

Lowest Prices
  • Your Rates: Will show the lowest price of all the room types in your property.
  • Compset High: Will show the highest price out of all the "low-priced" rooms in the compset.
  • Compset Low: Will show the lowest price out of all "low-priced" rooms in the compset.
  • Compset Average: Will show the average price of all "low-priced" rooms in the compset.
Highest Prices
  • Your Rates: Will show the lowest price of all the room types in your property
  • Compset High: Will show the highest price out of all the "high-priced" rooms in the compset
  • Compset Low: Will show the lowest price out of all "high-priced" rooms in the compset
  • Compset Average: Will show the average price of all "high-priced" rooms in the compset.
Selected Accommodations
  • Your Rates: Will show the price of My Property's Accommodation selected on Compsets page
  • Compset High: Will show the highest price from all your competitors' selected rooms in the compset.
  • Compset Low: Will show the lowest price from all your competitors' selected rooms in the compset.
  • Compset Average: Will show the average price from all your competitors' selected rooms in the compset.

Rate Shopper 90 Day Calendar

The Calendar section displays your competitors' rates in a table by date. You can set up certain filters to select which data to display in this view:

  1. The default setting for Ranking by Price on this page will be set to Lowest Prices.
  2. The data shown on the table will depend on what is selected in the Display setting. Check each of the options below.
Display: All Properties

If you select All Properties in the Display section of the filter, the Rate Shopper will show the rates of each individual competitor in the selected compset.

  1. A time stamp above the table reflects the last scheduled price shop.

Currently compset rates data is refreshed every 24 hours and displays the upcoming 90 days (always rolling).

  1. My Property is highlighted in blue for visibility. Ranking is displayed under My Property rates and demonstrates how your property is ranked among the competitors.

The ranking is always considered from the most expensive to the last expensive independently of what is selected in the filter Ranking by Price.

Example: If your property has 2/4 in the ranking, it means it is the second most expensive among all properties in terms of prices that are displayed in the current view.

  1. The prices of the competitors are color coded for your convenience:
    • green - prices that are above My Property
    • red - prices that are below My Property
    • black - prices that are equal to My Property

This color coding allows you to see at a glance where your property is positioned in the market.

  1. The small arrow shows how competitors’ rates changed since the last data refresh (since yesterday)
    • Red arrow down - competitor’s price decreased for that date by that amount since yesterday.
    • Green arrow up - competitor’s price increased by that amount.
  1. Status Closed is displayed when a property is either not available, sold out or has a stay restriction for that date.

You can use the Ranking by Price filter to show the Highest Prices or Lowest Prices in your property and in each of your competitors. Or choose Selected Accommodations to show the prices of the accommodations selected on the Compsets page.

Display: Compset High/Low

If you select Compset High/Low in the Display section, the Rate Shopper will show the peak and the average prices of all competitors in the selected compset.

  • My Property: Your current base rate
  • Compset High: The highest rate across across all properties within the selected compset and all room types
  • Compset Low: The lowest rate across all properties within the selected compset and all room types
  • Compset Average: The average of all rates across all properties within the selected compset and all room types (note that when a certain property is closed/not available on a particular date - that does not affect the calculation of the average price)

Ranking by Price

Changing the Ranking by Price section will change the price showing for Your Rates, Compset High, Compset Low and Compset Average.

When you select:

Lowest Prices
  • Your Rates: Will show the lowest price of all the room types in your property.
  • Compset High: Will show the highest price out of all the "low-priced" rooms in the compset.
  • Compset Low: Will show the lowest price out of all "low-priced" rooms in the compset.
  • Compset Average: Will show the average price of all "low-priced" rooms in the compset.
Highest Prices
  • Your Rates: Will show the lowest price of all the room types in your property
  • Compset High: Will show the highest price out of all the "high-priced" rooms in the compset
  • Compset Low: Will show the lowest price out of all "high-priced" rooms in the compset
  • Compset Average: Will show the average price of all "high-priced" rooms in the compset.
Selected Accommodations
  • Your Rates: Will show the price of My Property's Accommodation selected on Compsets page
  • Compset High: Will show the highest price from all your competitors' selected rooms in the compset.
  • Compset Low: Will show the lowest price from all your competitors' selected rooms in the compset.
  • Compset Average: Will show the average price from all your competitors' selected rooms in the compset.
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