Restriction based rules can trigger Minimum Length of Stay (MinLOS), Closed to Arrival (CTA), or Closed to Departure (CTD) to update based on availability, in order to sell rooms that would otherwise not be sellable because of its restriction. This article will demonstrate how to create a rule and the options available for configuring the rule.
Creating the New Restriction Based Rule
The Details Section
- Select Restriction Based Rule/Alert
- Name the Rule
- Select the Room Types you would like to apply the alert to by checking or unchecking to the right of the Room name
Setting the Parameters
- Choose which restrictions you would like to remove with this rule:
Creating a Restriction Based Rule for minLOS will lower the minLOS when the availability decreases so that room that would otherwise be unsellable due to the minLOS restriction becomes available to book.
- In this scenario , you can see that there is 1 room available on Day 2, but 0 available on Day 1 and Day 3. Since the MinLOS is set to 2, the property would never be able to sell this room for Day 2.
- The MinLOS restriction rule would take care of this, and recommend to the property to change the MinLOS for Day 2 from 2 to 1.
This can be further complicated with the minLOS is longer:
- In this scenario, the room is not sellable since the minlos is much higher, but we can also sell the rooms with a minlos higher than 1. The system needs to loop to find(calculate) the highest minlos that would make both days sellable. In this case, the rule would prompt to set minlos for both days 2 and 3 to minlos 2, and for day 5 to minlos 1. Day 7 would depend on availability on the following date. Note: this depends on whether the room can be sold, not whether there are rooms that are not occupied. When no rate exists or there is a room block, it should be treated as availability = 0, even if there are still x unoccupied rooms.
What happens if a cancellation comes in for Day 4, increasing our availability for Day 4 to 1, and we already changed the minlos for days 2 and 3 to 2?
- Since the minlos was previously set to 5, had the rule not already been applied, we would have set the minlos to 4 instead of 2. But since the rule was already applied, we would not need to account for the fact that there is now availability for 4 consecutive days, and therefore change the minlos from 2 to 4. The system only needs to decrease the minlos to the point where it becomes sellable, not the other way around. They system will continually check whether x consecutive days are available, and update the minLOS accordingly.
If a room type is marked as Closed to Arrival (CTA) the system would remove the CTA flag in order to make that room sellable, when otherwise it would not be.
If day prior has an availability of 0, the rule will remove the CTA flag so the day can be sold. If day prior does have availability, it will not remove the CTA flag.
- In the example below, we can see that the days prior to Day 2, Day 5 and Day 7 have no availability. For days 2 and 5, we can see that CTA flag is set, and since there is no availability on the day prior, we would not be able to sell those days unless the CTA flag is removed. We will therefore apply the rule to remove the CTA flag. For day 7, we can sell the day since the CTA flag is not set, so we would not touch it. We will only remove the CTA flag, never set it.
Closed to Departure is very similar to Closed to Arrival, except we would look at the day after instead of the day prior.
- Using the same scenario, we can see that day 3 has availability but day 4 does not, as well as day 5 has availability but day 6 does not. Since there is no availability on days 4 and 6, that means we cannot sell days 3 and 5 unless the guests check out on days 4 and 6. Since we want to sell those days, we would make sure the CTD flag for days 4 and 6 is not set. We would therefore apply the rule to remove the CTD flag for day 4.
- Choose what you would like the system to do after the conditions have been unmet
- For example, you are creating a rule to decrease the minimum length of stay in order to sell all the available rooms. A new reservation comes in, leaving one of the nights to not be sellable because it has a minimum length of stay of 2, and there is no availability on surrounding dates, so this room night can never be sold. Afterwards this reservation is cancelled, which would allow this room night to now be sold with a minimum length of stay of 2. If you would like to revert back to the original length of stay before the rule applied, select Yes. If you would like to keep the minimum length of stay the same after the rule was applied, select No.
Creating the Schedule
- Choose to have the rule set as Always Active or active for a specific date range.
- If you select Specific Date Range, the option to select a Start and End Date will appear
- Add new Date Ranges, as needed.
- Save the rule!