How can I edit/delete the credit card details?

Follow

If credit card has any incorrect information, such as the misspelling of the name, incorrect credit card number, incorrect zip code and so on, the user can edit the credit card instead of adding new one.

  • The 'edit' and 'delete' buttons will only be available after the credit card details have been displayed.
  • The 'edit' and 'delete' buttons will only be available if there are no payments (posted or pending), voids, refunds or authorizations (posted or pending) on this credit card.

To edit or delete the credit card, follow the steps below:

  1. Go to the reservation (which already has credit card added). Click 'Credit Cards'
  2. If reservation has several cards added - select the card you wish to edit
  3. Go to 'Details'
  4. Click 'Show Card Details' 

5. Now the option to 'Edit Credit Card' and 'Delete credit card' will be visible

6. Edit or enter new Card details and click 'Update'

When you delete credit card it will be removed from reservation and won't appear in the credit card list.
If you want to leave the credit card you can deactivate it.

  • Deactivated credit cards will appear at the bottom of the list and will have a strikethrough. Even if new cards are added, the deactivated card will always be at the bottom of the list.
Have more questions? Submit a Ticket

Comments

Powered by Zendesk