Error in channel mapping


Occasionally an error can appear in the Channels page and prevent you from mapping your rooms

See solutions for this issue below:

1. In a future Cloudbeds update we plan to prevent this error from the backend by updating connectivity between myfrontdesk and myallocator

2. This error can be resolved by clearing the cache or trying another browser (preferably Chrome).  

Please see here for instructions on how to clean cache in Chrome.

3. Make sure you have the following cookies settings in your browser ('Allow sites to save and read cookie data' is enabled)

Have more questions? Contact Support


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