Errors in channel mapping

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Occasionally these errors can appear in the Channels page and prevent you from mapping your rooms.

See the issues and solutions below:

1. 'Error!'

The error below happens if your browser is configured to not accept cookies

Solution: Make sure you have the following cookies settings in your browser:

  • Allow sites to save and read cookie data is enabled
  • Block third-party cookies is disabled

2. Myallocator Two-Factor Authentication

ISSUE: Myallocator is the channel manager directly integrated with your Property Management System, myfrontdesk. This error happens when you access the channel manager and configured the Two-Factor Authentication inside myallocator.

SOLUTION: Please contact our support team at support@cloudbeds.com to solve the issue.

Have more questions? Contact Support

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