Zapier Triggers

When creating Zaps with Cloudbeds, you'll have six triggers available to choose from. Here, you can learn some specifics about each trigger.

  • Zapier fetches data from your Cloudbeds account in intervals of 5 or 15 minutes, depending on which paid plan you've selected for your Zapier account. It's recommended that accounts with high activity upgrade their Zapier account to have 5-minute intervals for fetching data.
  • Zapier pulls a certain number of new data entries for each trigger (10-300) in an interval of 5 or 15 minutes.
  • Zapier can't push any data to Cloudbeds.
  • Not all data is provided to be exported via Zapier. See below what's provided by each trigger.

New Reservation

  The New Reservation trigger pulls up to 10 new reservations in a 5-15-minute interval. It runs if new reservations are added to the Cloudbeds PMS.

Information available to be exported:

    • property ID
    • reservation ID
    • Date Created
    • Date Modified
    • Reservation Status
    • guest ID
    • guest Name
    • guest First Name
    • guest Last Name
    • guest Email
    • guest Phone
    • guest Cell Phone
    • guest Address 1
    • guest Address 2
    • guest City
    • guest State
    • guest Country
    • guest Zip
    • guest Birth date
    • guest Document Type
    • guest Document Number
    • guest Document Issue Date
    • guest Document Issuing Country
    • guest Document Expiration Date
    • sub reservation ID
    • reservation Start Date
    • reservation End Date
    • assigned Room
    • room ID
    • room Name
    • room Type Name
    • Is it Main guest on the reservation? True or False
    • estimated arrival time
    • guest Opt-in? True or False

New Transaction

  The New Transaction trigger pulls up to 300 new transactions in a 5-15-minute interval. It runs if a new transaction (credit or debit) is posted in the folio inside Cloudbeds PMS.

Information available to be exported:

    • property ID
    • reservation ID
    • guest ID
    • property Name
    • transaction Date Time
    • transaction Date Time UTC
    • transaction Modified Date Time
    • transaction Modified Date Time UTC
    • guest Check In
    • guest Check Out
    • room Type ID
    • room Type Name
    • room Name
    • guest Name
    • description
    • category
    • transaction Code
    • notes
    • quantity
    • amount
    • currency
    • user Name
    • transaction Type
    • transaction ID
    • Is transaction deleted? True of False
    • House Account ID
    • House Account Name

New Guest

  This triggers when a new guest record is created. It will pull up to 100 new guest records in a 5-15-minute interval.

Information available to be exported:

    • reservation ID
    • guest Name
    • guest Email
    • guest ID
    • date Created
    • date Modified
    • Is Main Guest on a reservation? True or False
    • Is Anonymized? True or False
    • guest First Name
    • guest Last Name
    • guest Gender
    • guest Phone
    • guest Address 1
    • guest Address 2
    • guest City
    • guest State
    • guest Country
    • guest Zip
    • guest Birth Date
    • guest Document Type
    • guest Document Number
    • guest Document Issue Date
    • guest Document Issuing Country
    • guest Document Expiration Date
    • guest Notes
    • reservation Status
    • custom fields associated with guest
    • guest Opt-in? True or False
    • guest page URL

New In-House Guest

  This trigger will pull up to 100 newly checked-in reservations in 5-15 min interval. Trigger runs if a reservation status is set to in-house.

Information available to be exported:

    • guest ID
    • reservation ID
    • reservation created (Date&Time)
    • room Type ID
    • room ID
    • room Name
    • guest First Name
    • guest Last Name
    • guest Email
    • guest Phone
    • guest Address 1
    • guest Address 2
    • guest City
    • guest State
    • guest Country
    • guest Zip
    • Start Date
    • End Date
    • custom fields associated with guest
    • Date Modified
    • guest Opt-in? True or False
    • guest page URL

New Checked-out Guest

  This trigger will pull up to 100 newly checked-out reservations in a 5-15-minute interval. It runs if a reservation status is set to checked out.

Information available to be exported:

    • guest ID
    • reservation ID
    • reservation created (Date&Time)
    • room Type ID
    • room ID
    • room Name
    • guest First Name
    • guest Last Name
    • guest Email
    • guest Phone
    • guest Address 1
    • guest Address 2
    • guest City
    • guest State
    • guest Country
    • guest Zip
    • Start Date
    • End Date
    • custom fields associated with guest
    • Date Modified
    • guest Opt-in? True or False
    • guest page URL

New Cancellation

  This trigger will pull up to 100 newly canceled reservations in a 5-15-minute interval. It runs if a reservation is canceled in Cloudbeds PMS.

Information available to be exported:

    • guest ID
    • reservation ID
    • reservation created (Date&Time)
    • room Type ID
    • room ID
    • room Name
    • guest First Name
    • guest Last Name
    • guest Email
    • guest Phone
    • guest Address 1
    • guest Address 2
    • guest City
    • guest State
    • guest Country
    • guest Zip
    • Start Date
    • End Date
    • custom fields associated with guest
    • Date Modified
    • guest Opt-in? True or False
    • guest page URL

  Suggestions?

We'd love to hear about your Zapier use cases. Provide us with details, and we might build a new trigger or search if possible. Submit your ideas here!

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