Zapier - Triggers

When creating Zaps with Cloudbeds you'll have 6 triggers available to chose from. Here you can learn some specifics about each trigger.

  • Zapier fetches data from your Cloudbeds account in intervals of 5 or 15 minutes, depending which paid plan you've selected for your Zapier account. It's recommended for accounts with high account activity to upgrade Zapier account to have 5 min intervals for fetching data.
  • Zapier pulls certain amount of new data entries for each trigger (10-300) in the interval of 5 or 15 minutes.
  • Zapier can't push any data to Cloudbeds.
  • Not all data is provided to be exported via Zapier. See below what's provided by each trigger.
New Reservation

New Reservation trigger pulls up to 10 new reservations in a 5-15 min interval. Trigger runs if new reservations are added to the Cloudbeds PMS.

Information available to be exported:

  • property ID
  • reservation ID
  • Date Created
  • Date Modified
  • Reservation Status
  • guest ID
  • guest Name
  • guest First Name
  • guest Last Name
  • guest Email
  • guest Phone
  • guest Cell Phone
  • guest Address 1
  • guest Address 2
  • guest City
  • guest State
  • guest Country
  • guest Zip
  • guest Birth date
  • guest Document Type
  • guest Document Number
  • guest Document Issue Date
  • guest Document Issuing Country
  • guest Document Expiration Date
  • sub reservation ID
  • reservation Start Date
  • reservation End Date
  • assigned Room
  • room ID
  • room Name
  • room Type Name
  • Is it Main guest on the reservation? True or False
  • estimated arrival time
  • guest Opt-in? True or False
New Transaction

New Transaction trigger pulls up to 300 new transactions in a 5-15 min interval. Trigger runs if a new transaction (credit or debit) is posted in the folio inside Cloudbeds PMS.

Information available to be exported:

  • property ID
  • reservation ID
  • guest ID
  • property Name
  • transaction Date Time
  • transaction Date Time UTC
  • transaction Modified Date Time
  • transaction Modified Date Time UTC
  • guest Check In
  • guest Check Out
  • room Type ID
  • room Type Name
  • room Name
  • guest Name
  • description
  • category
  • transaction Code
  • notes
  • quantity
  • amount
  • currency
  • user Name
  • transaction Type
  • transaction ID
  • Is transaction deleted? True of False
  • House Account ID
  • House Account Name
New Guest

Triggers when a new guest record is created. Trigger will pull up to 100 new guest records in 5-15 min interval.

Information available to be exported:

  • reservation ID
  • guest Name
  • guest Email
  • guest ID
  • date Created
  • date Modified
  • Is Main Guest on a reservation? True or False
  • Is Anonymized? True or False
  • guest First Name
  • guest Last Name
  • guest Gender
  • guest Phone
  • guest Address 1
  • guest Address 2
  • guest City
  • guest State
  • guest Country
  • guest Zip
  • guest Birth Date
  • guest Document Type
  • guest Document Number
  • guest Document Issue Date
  • guest Document Issuing Country
  • guest Document Expiration Date
  • guest Notes
  • reservation Status
  • custom fields associated with guest
  • guest Opt-in? True or False
  • guest page URL
New In-House Guest

This trigger will pull up to 100 newly checked-in reservations in 5-15 min interval. Trigger runs if a reservation status is set to in-house.

Information available to be exported:

  • guest ID
  • reservation ID
  • reservation created (Date&Time)
  • room Type ID
  • room ID
  • room Name
  • guest First Name
  • guest Last Name
  • guest Email
  • guest Phone
  • guest Address 1
  • guest Address 2
  • guest City
  • guest State
  • guest Country
  • guest Zip
  • Start Date
  • End Date
  • custom fields associated with guest
  • Date Modified
  • guest Opt-in? True or False
  • guest page URL
New Checked-out Guest

This trigger will pull up to 100 newly checked-out reservations in 5-15 min interval. Trigger runs if a reservation status is set to checked out.

Information available to be exported:

  • guest ID
  • reservation ID
  • reservation created (Date&Time)
  • room Type ID
  • room ID
  • room Name
  • guest First Name
  • guest Last Name
  • guest Email
  • guest Phone
  • guest Address 1
  • guest Address 2
  • guest City
  • guest State
  • guest Country
  • guest Zip
  • Start Date
  • End Date
  • custom fields associated with guest
  • Date Modified
  • guest Opt-in? True or False
  • guest page URL
New Cancellation

This trigger will pull up to 100 newly canceled reservations in 5-15 min interval. Trigger runs if a reservation is canceled in Cloudbeds PMS.

Information available to be exported:

  • guest ID
  • reservation ID
  • reservation created (Date&Time)
  • room Type ID
  • room ID
  • room Name
  • guest First Name
  • guest Last Name
  • guest Email
  • guest Phone
  • guest Address 1
  • guest Address 2
  • guest City
  • guest State
  • guest Country
  • guest Zip
  • Start Date
  • End Date
  • custom fields associated with guest
  • Date Modified
  • guest Opt-in? True or False
  • guest page URL

Suggestions?

We'd love to hear from you about your Zapier use cases! Provide us with details, we might build a new trigger or a search if it's possible. Submit your ideas here!

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