In-House Report

Overview

This report provides information on guests who have already checked in and are currently staying at your property, as well as guests who have checked out. It helps you verify the status of payments and the balance of reservations, enabling you to follow up on pending collections, monitor returns, or control attendance for exclusive guest activities.

Access the In-House Report

1. From the Main Menu , click Reporting
2. In the Search Reports bar, type In-House (or scroll to the Daily section)
3. Click on In-House Report (the report will open in a new tab)

Understanding the Filters and Reservation Table

When opening up the report, you can filter the list of arrivals by the following items:

1. Search for reservation #, room #, or name: View a specific reservation by entering the reservation number, room number, or guest name. Leave the field blank to see a complete list of all your guests.
2. Check-in date: By default, it will show today's date every time you access the report
3. Balance Due

• Balance Due: If the reservation has a remaining balance
• No Balance: If the reservation has no remaining balance

After applying the filters, the table will show a list of reservations with the following fields:

4. Reservation Number: Confirmation code
5. Name and Surname: Name of the primary guest (booker)
6. Arrival Time and Departure Date
7. Room Nights: Number of nights of stay
8. Number of Adults/Children
9. Room(s): Room(s) assigned to the reservation, displaying room abbreviations and unit numbers as they appear on the calendar
10. Grand Total
11. Amount Paid
12. Remaining Balance Due

Export To option

Find the Export To button at the top right corner of the page to download it as a PDF or Excel file.